WHAT IS HIVERNATE AND HOW IS IT DIFFERENT TO AN EMPLOYEE OR A FREELANCER?
Hivernate was created by us and it is Australia’s first cloud–managed marketing program. Our clients are all over the world and manage their daily execution remotely. We offer the stability of an internal team without all the associated costs and remove the uncertainties of working with various marketers. Our multi-skilled team provides a central and controlled marketing program you can access from any device anywhere in the world 24/7, with our main allies are marketing managers, sales directors and owners.
IS THERE A MONTHLY FEE?
To secure our team’s professional time and receive your deliverables, you need to pay a fixed fee every month. Most of our clients however prefer to pay for their program in advance. You can contact us for more detail.
HOW DO I KNOW YOU'VE BEEN DOING THE WORK?
You will receive weekly reports, Hivernate reports and you can track our responses and work through our system from any device in the world 24/7.
AM I BUYING HOURS?
No—our program is based on deliverables which ensure our clients know we have their growth and return on investment at heart. We will never sell hours, and do not pile up exorbitant consulting fees on top of execution fees.
HOW DO WE COMMUNICATE ABOUT MY WORK?
Communication with our clients occurs almost every day via our cloud-based platform—you can also email, Skype or pop into our Sydney office.
DO YOU DO WEB DEVELOPMENT AS WELL?
We sure do—we’ve created websites for all sorts of industries and businesses—working mainly in WordPress. We are however able to handle almost anything you throw at us having built in WooCommerce, Laravel and others.
WHERE IS YOUR TEAM SITUATED?
Our management team is in Sydney, Australia but we’ve got bees all around the world and are looking forward to expanding further. If you are averse to working outside of Australia, we are probably not going to be right for you.
HOW DO YOU STORE MY DATA?
We use reputable cloud based software you can access 24/7 and place a real emphasis on security by only sharing your passwords via encrypted channels.
HOW DO YOU LEARN ABOUT MY BUSINESS?
Our discovery process is thorough and detailed, and managed by our Production Manager who ensures your program starts smoothly.
WHAT IS NOT COVERED IN YOUR FEES?
Third party costs including but limited to online advertising, hosting and domain name registration are not included in our services. Our contracts highlight those clearly so you never get a surprise.
Have you got a question you cannot find here?